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  3. Information About Exchange & Returns

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Information About Exchange & Returns

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  • How do Returns on Instant Credit orders work?
  • Are exchanges available for International Customers?
  • How long does it take to ship my exchange?
  • How do I return or exchange a gift?
  • Is Instant Credit available for International Customers?
  • What is an "Instant Credit" and how do I use it?
  • When will I receive my refund?
  • When will I receive my exchange?
  • What is the purpose of the tester weft?
  • What if my exchange is lower/higher in price?
  • How do I complete a return or exchange?
  • How do I change or cancel my exchange or return?
  • Do I have to pay for the shipping of my return or exchange?
  • Can I exchange or return my ponytail?
  • Can I exchange or return my Bebonia Bag?

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