Information About Exchange & Returns
- How do Returns on Instant Credit orders work?
- Are exchanges available for International Customers?
- How long does it take to ship my exchange?
- How do I return or exchange a gift?
- Is Instant Credit available for International Customers?
- What is an "Instant Credit" and how do I use it?
- When will I receive my refund?
- When will I receive my exchange?
- What is the purpose of the tester weft?
- What if my exchange is lower/higher in price?
- How do I complete a return or exchange?
- How do I change or cancel my exchange or return?
- Do I have to pay for the shipping of my return or exchange?
- Can I exchange or return my ponytail?
- Can I exchange or return my Bebonia Bag?